General Disclaimer website information
User privacy is important to VCS S.r.l. This Privacy Policy has been developed to provide you with information about how we collect, use, share and store Personal Information.
How we collect and use Personal Information
Personal Information" is information, either individually or in combination with other information collected, that identifies an individual. When other information (e.g., information that individually does not identify an individual) is combined with Personal Information, that information is considered Personal Information.
Communication with VCS S.r.l.
When you interact with customer service representatives by email, phone, online or in person, we may collect Personal Information, such as your name, mailing address, phone number, email address and contact preferences; and information about products you have purchased. We use this information to provide customer service and product support. VCS S.r.l. may access your account to collect information that may be used to provide you with assistance. To improve customer service, subject to applicable laws, VCS S.r.l. may also record and re-listen to conversations with customer service operators and analyze any feedback provided voluntarily through customer surveys.
We may use Personal Information to communicate with you, including communications relating to your account and transactions with the company, to provide you with important product information.
Entities with which VCS S.r.l. shares Personal Information
With other group companies
In order to offer our products, it may be necessary to transfer your Personal Information to other companies. All transfers of Personal Information from companies in the European Economic Area ("EEA") or Switzerland are made in accordance with the Model Contract Clauses approved by the European Commission. All group companies are obliged to follow the privacy practices set out in this Privacy Policy.
With service providers
VCS S.r.l. uses third party service providers to better understand the use of the website. The third parties currently used to provide such analysis and related services are described below:
With content or feature providers
VCS S.r.l. may share data with companies that provide VCS S.r.l. and our customers with content or functions ("content or function providers") in an anonymous, aggregate manner in order to improve the quality of the content or functions provided by VCS S.r.l. or such content or function providers.
Other disclosures
VCS S.r.l. may disclose Personal Information about the user to third parties if the user gives consent within the terms provided for by the regulations in force.
Subject to the laws applicable in the user's jurisdiction, VCS S.r.l. may also disclose Personal Information about the user to third parties if it is deemed necessary or appropriate:
- in accordance with applicable laws and regulations, including laws or regulations outside your country of residence;
- in accordance with a legal process;
- to respond to requests from public authorities and law enforcement officers, including officers outside your country of residence;
- to apply terms, conditions or criteria;
- to protect the operations of VCS S.r.l. or those of any affiliated companies;
- to protect the rights, privacy, security or property of VCS S.r.l. , affiliates and associates, the user or others;
- to enable VCS S.r.l. to implement the available remedies or limit the damage it may have to sustain.
VCS S.r.l. may transfer the information to an affiliated company or a third party also in case of reorganizations, mergers, sales, joint ventures, contributions, transfers or other dispositions, complete or partial, of VCS S.r.l. commercial activities, resources or shares. including, without limitation, bankruptcy or similar proceedings.
Cookies and similar technologies
In order to analyze how you and other visitors navigate the website, compile aggregate statistics on site usage and response rates, diagnose server problems and manage the website, we, with the help of third party analytics service providers, collect certain information when you visit our site. This information includes your IP address, geographic location, browser type, browser language, date and time of request, length of visit, demographic data, page views and page elements (e.g., links) you select. VCS S.r.l. may use cookies, pixel tags, web beacons, clear GIFs or other similar tools in websites or email messages to enable us to collect and analyze such information. VCS S.r.l. uses this information to provide optimized, more relevant content on its site, identify and resolve problems and improve the overall experience on its site.
If you do not want information collected through the use of these technologies, there is a simple procedure in most browsers that allows you to automatically reject many of these technologies or choose to reject or accept them. If you are also in a jurisdiction that requires you to obtain consent to use cookies on sites, you may manage your cookie preferences on those sites. However, some cookies are necessary to enable the basic functionality of the sites and you will not be able to choose to disable them.
Below are some examples of third party analysis and similar service providers usually used by VCS S.r.l. :
Data storage location
Personal Information is collected and stored on servers physically resident in the EU and operated by EU-based companies.
Security
VCS S.r.l. takes reasonable security measures to protect the Personal Information under its control from loss, misuse, unauthorized access and unauthorized disclosure or alteration. For further details on VCS S.r.l. data security measures or to report any vulnerabilities or security incidents send an email to gdpr@vcs-pr.it.
Privacy Policy Updates
We reserve the right to change this Privacy Policy from time to time in connection with the addition of new products and applications, improvements to our offerings, and technological and regulatory developments. To find out when this Privacy Policy was last amended, please refer to the date indicated in "LAST UPDATE" at the top of the page. Any changes will be valid when the new version of the Privacy Policy is published. If required by applicable law, we will obtain consent to updates. In accordance with applicable law, this notice will be sent by email or by posting the notice of changes on the Website.
Retention of Personal Information
We will retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless an extended retention period is required by applicable law.
How you review, correct, update and delete your Personal Information
VCS S.r.l. takes reasonable steps to ensure the accuracy, completeness and topicality of Personal Information collected. You may request to access or update incorrect or inaccurate Personal Information and to delete it together with your account. VCS S.r.l. will respond promptly to your requests in accordance with applicable law. For your protection, we will only respond to requests that relate to Personal Information associated with the email address used to send you such requests and it may be necessary to verify your identity before we can respond to your request. VCS S.r.l. may refuse the processing of requests that may compromise the privacy of other users, that are unworkable or that require an intervention that is not permitted under applicable law. In addition, to the extent permitted by applicable law, VCS S.r.l. may need to retain certain Personal Information for a longer period of time for storage purposes, such as keeping records of purchases for warranty and accounting purposes.
You can make requests for access, correction or deletion through the following channels:
COOKIE POLICY
1. GENERAL INFORMATION ABOUT COOKIES
1.1 Definition.
Cookies consist of small text files that sites visited by users send to their terminals, where they are stored and then transmitted back to the same sites on subsequent visits. Cookies are used for different purposes, have different peculiarities and can be used either by the owner of the site the user is visiting or by third parties. The main categories into which cookies can be divided are as follows:
-technical or profiling cookies;
-first-party or third-party cookies.
- session or permanent cookies;
1.2 Session and persistent cookies
Cookies can expire at the end of a browser session (the period between the user opening a browser window and closing it) or they can be stored for a longer period of time. Session cookies are those that allow websites to link a user's actions during a browser session. Session cookies expire when the browser session ends. Persistent cookies are stored on a user's device between browser sessions, for varying periods of time, and allow a user's preferences or actions with respect to a website to be stored.
1.3 Technical, analytical and profiling cookies
The data controller, in providing their own uses only technical cookies that, does not perform any profiling or tracking activities. Therefore, there is no obligation to collect any consent on the gestone of the same.
However, for informational purposes only, a description is given of the types of cookies that sell identified in the Privacy Authority guidelines issued in April 2022.
- Technical cookies are those used by the owner of a site for the sole purpose of carrying out the transmission of a communication over an electronic communications network, or to the extent strictly necessary for the provider of an information society service explicitly requested by the subscriber or user to provide such service. Prior consent of users is not required for the installation of such cookies where they are used directly by the site operator.
- Analytical cookies are used by the owner for website traffic analysis. Consent is not required for this data because:
- Used the same for statistical purposes only;
- Not transmitted to third parties the data collected by means of this type of cookie
Profiling cookies are aimed at creating profiles related to the user and are used in order to send advertising messages in line with the preferences expressed by the user when browsing the web.
Due to the particular invasiveness that such cookies can have within the private sphere of users, European and Italian regulations provide that the user must be adequately informed about the use of the same, by means of a short information (banner) and an extended one present on the site, and that he/she must express his/her express consent in this regard the first time he/she visits the site. Such consent may be expressed in a general manner, by interacting with the short information banner on the landing page of the site, in the manner indicated in that banner, or it may be given or withheld selectively, in the manner indicated below. Of this consent, a record is kept on subsequent visits. However, the user always has the option of revoking all or part of the consent already given.
1.4 First-party and third-party cookies
A cookie is either "first party" (so-called first party cookie) or "third party" (so-called third party cookie) based on the website or domain from which it originates.
First-party cookies are cookies set and managed by the site owner. For these cookies, the obligation of information, acquisition of any prior consent and/or possible blocking of cookies lies with the site owner. Third-party cookies are cookies set by a domain other than the one visited by the user. For these cookies, the obligation of the information and the indication of the way of possible consent and/or blocking of the cookies lies with the third party, while the site owner is only obliged to include on the site the link to the site of the third party where these elements are available.
2. Information and rights
2.1 Background
Below, VCS s.r.l . with registered office in Parma (PR) at Via Moneta 2/a ("Owner"), provides all the information about the cookies installed on the same and the necessary indications on how to manage your preferences regarding them. For communications or requests, the Company can be reached by e-mail at. comunication_privacy@vcs-pr.it.
2.2. USER RIGHTS:
At any time, the User will have the right to exercise the rights provided for in Articles 15 et seq. of the Regulations, revoke the consent given pursuant to Article 7 of the Regulations, as well as to lodge a complaint with the competent supervisory authority pursuant to Article 77 of the Regulations (Guarantor for the Protection of Personal Data), if he or she believes that the processing of his or her data is contrary to the legislation in force.
You can exercise the rights listed above by writing to the Data Protection Officer at e-mail address: indicate e-mail address
3. UPDATING THIS COOKIE POLICY
This cookie policy was published on 09/31/2022. Any updates will always be posted on this page.